Terms of Service

Last updated: 9 August 2026

These Terms govern your use of Creative Ads (the “Service”), a platform that generates video commercials using artificial intelligence. By creating an account or making a purchase, you agree to them.

1. The Service

You describe your business, optionally upload photos of it, and the Service writes a script, generates three opening shots for you to choose from, and then produces a video commercial with sound. Generation is automated and powered by third-party AI models.

2. Your account

You must be at least 18 years old and provide a valid email address. You are responsible for activity under your account and for keeping your credentials secure. One person or business per account; accounts are not transferable.

3. Credits and purchases

• One credit produces one finished commercial. Credits are consumed when generation starts.
• Credits do not expire and are not transferable between accounts.
• Writing your script and generating the three opening shots costs nothing. Payment is required before the commercial is filmed. Free previews are limited to three per account per day.
• Prices are in US dollars and shown before purchase. Payment is processed by Stripe; we never see or store your card details.
• If generation fails for a technical reason on our side, your credit is returned automatically.

4. Human editor add-on

After a commercial is generated, you may purchase a human editing pass for US$90. A human editor refines the existing commercial — pacing, cuts, captions, music and colour — and returns it within 24 hours of your order, including one round of revisions.

The add-on works on a commercial you already generated; it is not a from-scratch production service, and it does not include reshooting, re-recording voiceover, or replacing the underlying footage. What you write in the briefing guides the work. If we fail to deliver within 24 hours, see our Refund Policy.

5. Content you upload

You keep ownership of everything you upload. By uploading, you grant us a limited licence to process that material solely to produce your commercial.

6. What you may not create

You may not use the Service to produce content that is illegal, deceptive, defamatory, sexually explicit, hateful, or that impersonates a real person or organisation. You may not advertise products or services you are not authorised to sell, or make claims you cannot substantiate. We may refuse or remove content that breaches this section, and may suspend accounts that do so repeatedly.

7. Your finished commercial

The commercial is yours. You may use it commercially — paid advertising, social media, television, in-store — without paying us anything further, for as long as you like.

Two honest caveats. First, AI-generated output is not always unique: another customer with a similar brief could receive something comparable, so we cannot promise exclusivity. Second, the legal status of copyright in AI-generated material differs between countries and is still unsettled in several of them; we cannot guarantee you will be able to register copyright in the output.

8. What the Service is and isn’t

Generation is automated and its quality varies with the brief and the photos you provide. We do not promise that a given commercial will meet a specific artistic standard, drive sales, or be approved by any advertising platform. Meta, Google, TikTok and others apply their own policies to what you upload, and their decisions are outside our control.

We aim to keep the Service available but do not guarantee uninterrupted operation. We depend on third-party providers and may change, suspend or discontinue features.

9. Limitation of liability

To the fullest extent permitted by law, our total liability for any claim relating to the Service is limited to the amount you paid us in the twelve months before the claim arose. We are not liable for indirect or consequential losses, including lost profits, lost business, or advertising spend.

Nothing here excludes liability that cannot be excluded by law, including your rights as a consumer under the Brazilian Consumer Protection Code where it applies to you.

10. Suspension and termination

You may stop using the Service and request deletion of your account at any time (see the Privacy Policy). We may suspend or terminate an account that breaches these Terms. If we terminate your account without cause, we refund any unused credits.

11. Changes to these Terms

We may update these Terms. Material changes will be announced by email or in the app at least 15 days before taking effect. Continuing to use the Service after that means you accept the new version.

12. Governing law

These Terms are governed by the laws of Brazil. Disputes will be resolved in the courts of Teresópolis, State of Rio de Janeiro, except where consumer protection law entitles you to bring proceedings elsewhere.

13. Contact

Questions about these Terms: support@creativeads.app